Every friction point in your checkout flow costs sales. Real testers on real devices find the issues that turn browsers into abandoners.
The conversion-killing issues in shopping apps that internal testing consistently misses.
Checkout flow abandonment points
Friction in checkout that causes users to abandon: unexpected steps, unclear error messages on payment failure, forced account creation, and address form issues on non-US address formats.
Cart persistence failures
Items disappearing from cart after app backgrounding, session expiry, or switching between guest and logged-in states. Losing cart contents is a direct revenue impact.
Search and filter accuracy
Search results that return incorrect products, filters that do not apply correctly, and sort orders that are inconsistent. Common on apps with large product catalogues.
Image loading on slow connections
Product images that fail to load, show broken placeholders, or block the UI on 3G connections. Real users on mobile data encounter this constantly.
Payment method compatibility
Apple Pay, Google Pay, and third-party payment SDK integration that fails silently on specific devices or OS versions — not visible in simulator testing.
Deep link and notification routing
Push notifications that link to a specific product or order routing incorrectly, or promotion deep links that go to a generic page instead of the intended destination.
Real testers. Real devices. Complete checkout flow coverage in 48 hours. From $19.